Commercial Disclosure

特定商取引法に基づく表記 (Commercial Disclosure for customers within Japan)





Phone number

We will disclose without delay if requested. Hours 10:00 - 18:00 (excluding weekends and holidays)

Email address

Head of Operations

平井ミランダ トマス

Additional fees

Depending of the content (weight and dimensions) of the order, shipping costs may vary. Fixed Shipping (in Japan): Up to 140g would be ¥370 per package. 140g〜5000g is ¥1000 per package. 5kg〜10kg is ¥2000 per box and from 10kg〜 it would be ¥4000 per box.

& Returns

<Returns and exchanges requested by customers>
Items before shipping: You can cancel your order by pressing the cancel button on the website. However, in case of customized or order-made products, a fee may be deducted from the total to be refund if its manufacture was already in process.
Items after shipping: Unopened/unused items can be refunded or exchanged for items of equal or lesser value only if you contact the customer support center ( within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening or using.

<Returns and exchanges for defective goods and services>
Please contact the customer support center ( We will refund or exchange with new products at our shipping cost, after analyzing the situation and issues with the product itself.

Delivery times

Orders will be processed within 1-3 business days. 
Products should be received within 14 days if are available as soon as you place your order. Be aware that order-made products may take up to 3 months to be completely done.

Accepted payment methods

Credit cards and PayPal. We can consider other payment methods if are requested, such as bank transfer.

Payment period

Credit card payments are processed immediately, while local bank transfers must be sent within 3 days of the date of order.


We have a wide range of products and prices. Every price listed on the website is displayed including the consumption tax.